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FAQs

Where do I purchase a pass?

Passes must be purchased directly through our Eventbrite page. 

What's your refund policy?

All pass purchases are eligible for a full refund up until 24 hours prior to the Collab Hub start date & time. Refunds will not be given if you are a "no-show" on the day of the event due to limited ticket availability. 

Will there be temperature checks?

Yep! Your temperature will be taken upon checking in at the door. If you are experiencing COVID-19 symptoms, other illnesses, or have been exposed to someone that tested positive, please contact us immediately at hello@conceptfactoryatl.com so you may receive a pass to our next event. 

During the day of the event, if your temperature is checked and exceeds 100.4 degrees Fahrenheit at the door, you will be given a pass to our next Collab Hub event. 

Are masks required?

Masks are strongly encouraged! Please wear a mask for the safety of our attendees, staff, and volunteers.

Are in-person gatherings safe?

Per State order, Georgians are strongly encouraged to continue wearing masks, observing social distancing, and regularly washing and sanitizing their hands, along with practicing sanitation in accordance with the guidelines published by the Centers for Disease Control and Prevention. (Source: Georgia.org/covid19)

 

Our event facility has 7,000 sq ft of space with a limited number of attendees to ensure maximum safety and social distancing. There will be sanitizing stations available during the event. Learn more at www.georgia.org/covid19bizguide

So what exactly is this event about?

Our Collab Hub experiences will feature live industry workshops, networking, vendors, and other engaging activities. You will gain valuable new resources and industry knowledge, form new connections, and have the opportunity to gain exposure amongst other local visual storytellers. 

Will there be food there?

Of course! Outside food services will be available for purchase. There will be no open food (ex. buffet) due to safety protocols. Please note that your pass purchase does not include any food or meals. 

Will there be more Collab Hubs in 2021?

You know it! We will have a Collab Hub series during the months of June, August, and October 2021. We encourage you to purchase a Flex Pass or All-Access Pass if interested in attending multiple Collab Hubs. 

Will each Collab Hub be different? 

Yes. Each Collab Hub will feature similar features (such as networking and vendors) but will have different industry workshops and engagement activities. You are encouraged to attend all three! 

Will there be free parking on site?

Yes! You are free to park directly in front of the building! There's no cost at all. 

How can I sponsor or become a vendor?

For more information on sponsorship, please visit our Sponsorship Page. For our vendor application, please email Allison Travis at allison.travis@conceptfactoryatl.com 

Have more questions not answered above? Email us!